Replying Inquiry Letter
PT. PRIMA NUGROHO
Jl. Krakatau Blok A7 No.43
30th April 2013
PT. ABDURAHMAN PERSADA
Jl. Ujung Harapan Raya No. 57
Thank you for your letter of 2 December, 2011 inquiring about cooperate promoting your products.
Be base on your letter and as the treatment about cooperate promotion your products are satisfactory, so we were agree to do cooperate with your company.
We look forward to be meeting to talk over about cooperate and we hope cooperate could be going with good.
Tri Inah Oma
Replying Order Letter
20 th May 2010
Lindsay Office Products
P.O. Box 1879
Spokane, Washington 98989
We have received your letter concerning discount. We are very pleased that you are interested in our products. We’ll deliver according to your expectation and for payment via bank transfer to your commonwealth.
For their cooperation I thank you.
Replaying Complaint Letter
Thank you for your letter alerting us to the problem you have been having with our store in. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' concerns very quickly, so what you have experienced is inexcusable.
I have spoken with our manager and have instructed him to give you a full refund plus 20% off your next purchase. I extend my own apologies for the inconvenience this problem has caused you.
I wish you an enjoyable holiday season.