Replying Inquiry Letter
PT. PRIMA NUGROHO
Jl. Krakatau Blok A7 No.43
Bekasi Timur
30th April 2013
PT. ABDURAHMAN PERSADA
Jl. Ujung Harapan Raya No. 57
Kab.Bekasi
Dear Madam,
Thank you for your letter of
2 December, 2011 inquiring about cooperate promoting your products.
Be base on your letter and as the treatment about cooperate
promotion your products are satisfactory, so we were agree to do cooperate with
your company.
We look forward to be meeting to talk over about cooperate
and we hope cooperate could be going with good.
Your faithfully,
Tri Inah Oma
Replying Order Letter
20 th May 2010
Lindsay Office Products
P.O. Box 1879
Spokane, Washington 98989
Dear sirs,
We have received your letter concerning discount. We are
very pleased that you are interested in our products. We’ll deliver according
to your expectation and for payment via bank transfer to your commonwealth.
For their cooperation I thank you.
your faithfully,
Fendy
Replaying Complaint Letter
Thank you for your letter alerting us to the problem you
have been having with our store in. I am sorry you have been subjected to such
a frustrating series of events. We pride ourselves on responding to customers'
concerns very quickly, so what you have experienced is inexcusable.
I have spoken with our manager and have instructed him to
give you a full refund plus 20% off your next purchase. I extend my own
apologies for the inconvenience this problem has caused you.
I wish you an enjoyable holiday season.
